GENERAL INFORMATION

Shipping and Delivery - Delivery Zones

Products will be shipped to the delivery address(es) specified during the ordering procedure provided such address(es) is(are) located within the Delivery Zone. Any delivery address located outside of the Delivery Zone will Not Be honored

 

Products purchased via the Website may only be delivered to a physical street address within the Delivery Zone.

Wockhardt trusted dealer a Weldmont trading Company will not process any order for which a post office box or APO/FPO address is provided.

 

Standard Shipping (Ground) is provided for all US orders, Delivery time for Standard Shipping (Ground) is expected to be 4 to 8 business days after processing. The delivery time runs from when your order has been processed.

 Delivery costs depend on the value of your order

A direct signature will be required on all orders.

 

You will receive an email containing your Tracking Number once your package has been shipped.

Refer to the email for account holders to check the most up-to-date status of your order.

We will inform you of the shipping costs in the order summary displayed on the Website before you confirm your order. This amount will be payable by you in addition to the price, including taxes, of the products ordered.

 

Any failure to deliver or late delivery exceeding eight (8) business days after the order has shipped, should be reported to Customer Service as soon as possible. In order for your claim to be accepted, please notify us within fifteen (15) business days from the date of confirmation of your order.

 

You should check that your shipment is correct on delivery.

All sales are final

 Shipping and Delivery - International

 Taxes and Duties:

• Canada: Duties Included in product price & Sales Tax calculated at Checkout
• Other International Countries: Duties & Tax Included in product price

  

We do not currently replace or allow refunds for product purchased in Wockhardt A Weldmont Trading Company stores via the Website. Likewise, Wockhardt A Weldmont Trading Company stores do not offer refunds or replacements on any product purchased on the Website. Under no circumstances will it be possible to credit your debit or credit card by a Wockhardt A Weldmont Trading Company store. Customer Service validates in its sole discretion.

 A product ordered on the Website that has been personalized cannot be returned for replacement or refund.

  

 Delivery fees and times may vary. Customer Service will contact you upon confirmation of the order to review approximate fees, wait times, and payment.

  

To ensure better service and better availability of our products, Wockhardt trusted dealer A Weldmont trading company may limit the quantity of products that can be purchased for any item, on any single order or across multiple orders to a customer or address. Wockhardt trusted dealer A Weldmont trading company reserves in its sole discretion the right to determine what quantity restrictions will be put in place for an item, order, or orders. To ensure the observance of these restrictions, Wockhardt trusted dealer A Weldmont trading company reviews your order and processes your purchase history. In case of non-observance, our Customer Service or Store Associates may contact you and may refuse further transactions with you, for a period of 2 years from your last purchase. For more information please read our Privacy Policy.